Privacy Policy

Privacy Policy

 

Who are we?

This privacy policy is for this website www.a2zbridging.co.uk , which is served by the company A2Z Bridging Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy. We keep our privacy policy under regular review and any changes to it will be displayed on this webpage.

 

What Information do we collect about you?

We collect information about you when you make an enquiry with us usually your name, phone number, email address and property address. We will collect personal identification information from you only if you voluntarily submit such information to us.

We collect only such information as is required for the lawful purpose of Providing terms for an enquiry following the completion of an enquiry form and for the further ancillary purposes of customising your experience on this website and to produce statistical data.

We do not share this information with third parties except to the extent necessary to provide terms.

We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies, further information about use of cookies is detailed below.

Use of Cookies

This website uses cookies to better the users experience while visiting the website.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website and to compile statistical reports on the website activity.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

 

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you information regarding other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. In processing your order, we may send your details to, and use information from credit reference agencies and fraud prevention agencies.

Your details are not passed on to any third parties.

 

Contact & Communication with this website

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018. Every effort has been made to ensure a safe and secure form to email submission process, but users are advised that when using such form to email processes, they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material.

 

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies/ people outside of the company that operates this website.

Under the Data Protection Act 2018 you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or it’s owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but is not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity . This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead. You have the right to withdraw your consent at any time.

 

External Links

Although this website tries to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs.

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you, this is also known as a Subject Access Rights. If you would like a copy of some or all your personal information, please email or write to us at the address given below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you feel your data has been mishandled or misused you have the right to complain to the ICO (www.ico.org.uk)

 

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email info@a2zbridging.co.uk

or by writing to:  500 Great West Road London TW5 0TE

A2Z Bridging Ltd has the discretion to update our privacy policy at any time. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review our terms and conditions and privacy policy periodically and become aware of modifications.